Tag Archives: Adaptive Case Management

OSP core Business Processes

An outsourcing service provider (or OSP for short) has certain critical processes that define his business model. Understanding these business processes should lend some insight into the underlying business model. How the processes are implemented and how their execution impacts … Continue reading

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A is for Adaptive

Mention of Adaptive Case Management (ACM) always raises heated arguments about what it means and/or what it should mean. Much of the problem has to do with the name itself. It is difficult to associate a biological sense of adaptation … Continue reading

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