Category Archives: process

Procedure vs Process

If one were to look from the wrong end of a telescopic magnifier it will lead to a misinterpretation of the distance to the object being observed, it’s all about detail and depth. Any decisions dependent on the outcome of … Continue reading

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Process Failure, Thinking Fast and Slow

A few weeks back there was story about another failed BPM project, this time it is a six-year project costing $300 million dollars in the Social Security Administration, and the reasons, “… a project racked by delays and mismanagement, according … Continue reading

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