Category Archives: process improvement

A Process by any other name…

…would still confuse as much.   (with apologies to Shakespeare)         The average person see a process as they would see a forest, essentially without the details of the trees. The fact that a process is only … Continue reading

Posted in business analysis, DEMO, process design, process improvement | Leave a comment

What has six sigma got to do with it?…. got to do with it?

When working with defining or designing front-office, back-office, and the middle-office processes, one is frequently asked how in this context six sigma would fit into process improvement. It is true that six sigma is a set of techniques for process improvement. But,it … Continue reading

Posted in process engineering, process improvement, Six Sigma | Leave a comment