Category Archives: process design

Smart Processes to Smart Businesses

Why append the adjective “smart” to a process? Interestingly in the UK “smart” would suggest a very stylish process! Whereas in the US to speak of a “smart” process is to speak of an intelligent process. Since all processes are … Continue reading

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A Process by any other name…

…would still confuse as much.   (with apologies to Shakespeare)         The average person see a process as they would see a forest, essentially without the details of the trees. The fact that a process is only … Continue reading

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